Navegação por autor "Brianezi, Alyne Bento de Lima"
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The alignment between strategies and competence: a study of the customer service in the educational area.
Sugahara, Cibele Roberta; Filho, Candido Ferreira Silva; Lames, Edilei Rodrigues de; Benedicto, Samuel Carvalho de; Brianezi, Alyne Bento de Lima (2018)The current study is a scientific investigation whose objective is to research the relevance of the alignment between strategy and competences in customer service in the educational area. Due to the market competition, the ...